Boiler Repair
in Croydon

Fast, Reliable Boiler Repairs.
Same Day, 5 star rated, 24/7 local boiler repairs are available to you now.
Want to say thank you to Heatsy and Lee for getting my boiler back up and running. Service was quick, efficient and professional. I was kept up to date throughout. Thank you
seb N.
Brilliant service. I booked my boiler repair online, received great communication and confirmation of my appointment. I got a text telling me the engineer was on route about 30 minutes before he arrived, he kept me informed about what was going on and after I agreed the price he fixed the boiler in one visit. You really do get what you pay for, I’ll be using them again, not too soon hopefully.
Sue H.
Daniel B.
Ist annual service for gas boiler. Thorough, conscientious engineer. Clear explanations to queries.Paperwork all correct.Will certainly use again
Jon M.
Great service
H B.
Prompt, professional and excellent info
Arabella C.
Called up in the morning as my boiler wasn't working. Despite the engineers van being broken into, he still said he would come out as my 1 year old was in the house.The engineer Lee turned up on time and was a very genuine guy, very helpful and happy to answer any questions about the system.Even though he was unable to fix the problem on the visit to provide heating, he left and returned with some electric heaters for the house free of charge!Turns out I may need a new heating system too which I'll gladly get installed through this company!
Lee H.
Excellent customer care, polite and helpful engineer, clear estimate with regular updates. Would highly recommend this company-backed by British Gas guarantee on all work.
barbara H.
I would highly recommend this company to anyone. Their engineer was prompt, extremely hard-working, friendly and professional.All rubbish plus packaging for new boiler promptly taken away, leaving the area in which it was temporarily placed cleaner than it was before! A truly hassle-free experience.
Paul D.
Lee from Heatsy was brilliant, responded in quick time and alot cheaper then other major companies. Not only did he find the fault with my boiler he was able fix it quickly. Will definitely recommend to my friends
Jonathan H.
Amazing friendly, efficient service at a very fair price. I called Heatsy to supply and fit a new wireless room thermostat and heating control unit at a rental property after being quoted an extortionate amount by another company. Job was finished within 3 hours of initial call. Happy tenant and almost half the cost of what I was quoted previously. Would highly recommend.
Denise T.
Quick service even on a Saturday. Temp fix followed up by speedy full fix at a reasonable cost. Will definitely use again.
Ella M.
Lee and his team replaced our boiler and I would highly recommend Heatsy to anyone. They were professional, courteous and very punctual. Lee is very responsive to our enquiries and he explains everything clearly. Heatsy offers fantastic customer service as Lee kept checking with us to make sure everything works properly after the installation. We are very happy with their service and we’re looking forward to having Lee back next year to service our boiler.
Cecilia L.
Ivanka N.
Great customer service, very reasonably priced, clean and tidy workmanship. Recommended
Nadine T
Very helpful & friendly service, very good rates also.
Linda W.
Fantastic customer service with a range of options and fair, transparent prices. We were kept well informed at all times and the team was very polite, tidy and considerate. Even after the boiler was installed, we had a post-installation checkup to make sure all was perfect! Have had two boilers in other properties installed and this was by far a quality and fair service above all!
Karen R.
I would highly recommend Heatsy to anyone looking for a boiler service. Lee arrived promptly and carried out a thorough inspection of our boiler. He recommended a few problems that needed fixing (new flue, magnetic filter and system flush etc).I then rescheduled an appointment with Heatsy to carry out the recommended work. Lee arrived on time each day, kept me informed of his progress, he was very tidy and finished the work within the scheduled time frame. He was also very accommodating and installed a thermostat at short notice.Since the service, my boiler is working more efficiently and my home is heated in no time. They also sent me a follow up email to make sure everything was working ok. Their service was first class through out. I am a very happy customer and will definitely use them again.
Fiona C.
Great response.. Professional work.. Good communication
Andrew D.
Lee was very professional and updates on eta all the way. Quick response and boiler working like new
keith F.
Fast and efficient service. Problem diagnosed and resolved. Covid safe.
Joy E.
The engineer was punctual ,polite and efficient .
Mark B.
Mitil P.
Carried out repair relatively quickly
Mark P.
Terrie L.
The team have done really an amazing work at my house!Thank you Mr Lee.
Lina A.
Hello, I am Fadi. The team came to my house to replace the boiler. They did a wonderful and professional job for the boiler. I thank Mr. Lee for this work. We wish you continued success and progress.
Fadi A.
Was extremely helpful and explained what needed doing and was honest about what I needed to consider. Once he had finished and I messaged with an enquiry my engineer offered to come back and have a look. They sent a follow up message to ensure everything was still working and to check it was ok. Would definitely use again.
Sarah L.
Amazing service and repair, thank you Lee and team! You were professional and did a fantastic job and the repair has made a world of difference!! I can highly recommend!
Graham P.
Contacted Heatsy as they were recommended via Local Heroes website and every contact was positive - boiler was diagnosed as requiring replacement which was all carried out within days of diagnosing - Lee kept to promise to replace boiler within two days and completed the job. All relevant paper work and certificates were issued. Very impressed.
Steve H
Having had a bad experience with a well known Plumbing company who didn't deliver and really ripped me off I was recommended Heatsy by my builder and I'm so glad I was. Reliable professional and importantly honest I have used them a number of times in the past few months and service has remained consistent at all times. I'd recommend to anyone.
Liz C.
Heatsy installed a new heating system for me in Hampstead.I was particularly impressed with the survey, after 3 engineers telling me I needed a combi without asking me any questions the guy from Heatsy was the first one who asked me what me and my family needed which, it turns out was NOT a combi.We now have Vaillant boiler and water tank with an outdoor sensor, the engineer was very knowledgeable about energy efficiency and which controls would benefit us the most.I'm extremely impressed and would highly recommend.
natasha H.
See our video reviews

Emergency Croydon Boiler Repairs When You Need Them!

If you live in Croydon and your boiler has packed up, Heatsy engineers have the skill and experience needed to help. We are trusted Gas Safe Registered heating engineers with tons of 5 star reviews. Proudly serving the Croydon community 24 hours a day, seven days a week.

See exactly what happens when Heatsy repair your boiler



Discover higher standards

Our heating engineers are trained and accredited by the two leading names in heating, Viessmann and Vaillant. That means we’ve been trained to a higher standard than most and continually maintain a level of service that’s guaranteed to fill you with confidence.

We have a first-time fix rate of over 95% and 5-star reviews to back us up, so whatever the problem is with your boiler, we can fix it - fast.


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Some of the most common boiler repairs we get called to include no hot water, no central heating, noisy boilers, noisy radiators, intermittent faults, partial heating, fluctuating hot water, electrical faults, and fuses tripping.

Some of the most common faults we find include pumps burnt out, pumps that have blown the main PCB or causing the fuse to trip, noisy or burnt-out fans, loose wires in the wiring centre, diverter valve motors burnt out, diverter valve not closing fully, and blocked plate to plate heat exchangers. Many of these faults can be repaired quickly, sometimes with no parts.

We can repair every type of fault on every kind of boiler every day of the week! So, if you have any of these faults or any other problem with your heating and hot water boiler, Heatsy will be able to fix it.

We serve all Croydon areas including:

Addington, Addiscombe, Ashburton, Beddington, Broad Green, Coombe, Hamsey Green, Kenley, New Addington, Norbury, Norwood, Pollards Hill, Purley, Selhurst, Selsdon, South Croydon, Thornton Heath, Upper Norwood, Woodcote, Woodside, Whyteleafe.


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Guaranteed Value

Our boiler repair rates – clear and simple value for your money.


The Heatsy Promise

"We promise to always give 100% in our efforts to help you in your time of need, to never take advantage, overcharge or give you unnecessary advice.

Should you ever have a query about the service you have received, the price you were quoted, or the work we have completed, we promise to treat the situation with the seriousness it warrants and give you the dignity, respect, and honesty you deserve."
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Who can do a boiler repair?

Legally, anyone working on a gas appliance, including gas boilers, needs to be on the Gas Safe register. Gas Safe, formally CORGI, is the governing body for the gas industry in England and Wales. So, if a tradesperson cannot show you their Gas Safe registration card, be very wary. It could mean they are not registered and not suitably qualified to work on gas safely.

If in doubt, check them out... here.

What does a boiler repair cost?

Boiler repair prices vary dramatically from company to company and area to area. Large national companies in Central London tend to be at the higher end of the market, anywhere up to £220 + VAT p/h with a 12-month guarantee, while smaller sole traders outside the M25 can be found for as little as £50 p/h. But I wouldn’t expect much of a guarantee.

If you have an experienced boiler repair engineer from Heatsy who can spot the fault early and repair it quickly, you can pay as little as £80 + VAT with a 12-month guarantee and 5 STAR rated customer service.

Will I be charged by the hour for a boiler repair?

Possibly, it’s up to you.

Most customers now prefer a fixed price quote before the actual boiler repair starts. This way, you don’t get any nasty surprises.

Most faults should take an experienced engineer no more than an hour to diagnose and then another hour to fit the parts if needed.

We usually attend the job and diagnose the fault. Sometimes we can repair the fault in the first 30 minutes with no parts, so you only need to pay the diagnostics fee. If parts or more time is required, we’ll offer you a fixed quote. From here, you have three choices:

  1. You accept the quote, and the repair starts.
  2. You ask us to work on an hourly rate, and we invoice you at the end.
  3. You refuse the quote, and you only need to pay the diagnostics fee.

What Do Heatsy Do?

You know that feeling of waking up to a cold house, finding out the boilers broken, and the dread of having to face an ice-cold shower on a wintry Monday morning?

Well, we fix that.

We help to make your life more comfortable by giving you a hassle-free boiler repair service for a reasonable price with proven results that are guaranteed to last. In fact, we've got tons of 5-star reviews from our other happy customers.

All Heatsy boiler repair engineers have at least five years of experience in the heating industry.

All our installations and boiler repairs come with an iron-clad 12-month guarantee.

Boiler repairs start from just £80 + VAT, and if we can repair the fault within 30 minutes without any parts, then that’s all you’ll pay.

If any parts are needed, we’ll often be able to save you money by offering you the option of using reconditioned parts with a 12-month guarantee from the network of suppliers we’ve built up over time.

We offer a 24 hours a day, 7 days a week emergency boiler repair service to Croydon.

If you need your boiler or heating system repaired, contact us now on:
0207 0999 035 or

Areas of Croydon we serve:

CR0, CR2, CR3, CR4, CR5, CR6, CR7, CR8, CR9

Contact us now for a quote