Boiler Repair

Fast, Reliable Boiler Repairs.
Same Day, 5 star rated, 24/7 boiler repairs are available near you now.
Brilliant service. I booked my boiler repair online, received great communication and confirmation of my appointment. I got a text telling me the engineer was on route about 30 minutes before he arrived, he kept me informed about what was going on and after I agreed the price he fixed the boiler in one visit. You really do get what you pay for, I’ll be using them again, not too soon hopefully.
Sue H.
Daniel B.
Ist annual service for gas boiler. Thorough, conscientious engineer. Clear explanations to queries.Paperwork all correct.Will certainly use again
Jon M.
Great service
H B.
Prompt, professional and excellent info
Arabella C.
Called up in the morning as my boiler wasn't working. Despite the engineers van being broken into, he still said he would come out as my 1 year old was in the house.The engineer Lee turned up on time and was a very genuine guy, very helpful and happy to answer any questions about the system.Even though he was unable to fix the problem on the visit to provide heating, he left and returned with some electric heaters for the house free of charge!Turns out I may need a new heating system too which I'll gladly get installed through this company!
Lee H.
Excellent customer care, polite and helpful engineer, clear estimate with regular updates. Would highly recommend this company-backed by British Gas guarantee on all work.
barbara H.
I would highly recommend this company to anyone. Their engineer was prompt, extremely hard-working, friendly and professional.All rubbish plus packaging for new boiler promptly taken away, leaving the area in which it was temporarily placed cleaner than it was before! A truly hassle-free experience.
Paul D.
Lee from Heatsy was brilliant, responded in quick time and alot cheaper then other major companies. Not only did he find the fault with my boiler he was able fix it quickly. Will definitely recommend to my friends
Jonathan H.
Amazing friendly, efficient service at a very fair price. I called Heatsy to supply and fit a new wireless room thermostat and heating control unit at a rental property after being quoted an extortionate amount by another company. Job was finished within 3 hours of initial call. Happy tenant and almost half the cost of what I was quoted previously. Would highly recommend.
Denise T.
Quick service even on a Saturday. Temp fix followed up by speedy full fix at a reasonable cost. Will definitely use again.
Ella M.
Lee and his team replaced our boiler and I would highly recommend Heatsy to anyone. They were professional, courteous and very punctual. Lee is very responsive to our enquiries and he explains everything clearly. Heatsy offers fantastic customer service as Lee kept checking with us to make sure everything works properly after the installation. We are very happy with their service and we’re looking forward to having Lee back next year to service our boiler.
Cecilia L.
Ivanka N.
Great customer service, very reasonably priced, clean and tidy workmanship. Recommended
Nadine T
Very helpful & friendly service, very good rates also.
Linda W.
Fantastic customer service with a range of options and fair, transparent prices. We were kept well informed at all times and the team was very polite, tidy and considerate. Even after the boiler was installed, we had a post-installation checkup to make sure all was perfect! Have had two boilers in other properties installed and this was by far a quality and fair service above all!
Karen R.
I would highly recommend Heatsy to anyone looking for a boiler service. Lee arrived promptly and carried out a thorough inspection of our boiler. He recommended a few problems that needed fixing (new flue, magnetic filter and system flush etc).I then rescheduled an appointment with Heatsy to carry out the recommended work. Lee arrived on time each day, kept me informed of his progress, he was very tidy and finished the work within the scheduled time frame. He was also very accommodating and installed a thermostat at short notice.Since the service, my boiler is working more efficiently and my home is heated in no time. They also sent me a follow up email to make sure everything was working ok. Their service was first class through out. I am a very happy customer and will definitely use them again.
Fiona C.
Great response.. Professional work.. Good communication
Andrew D.
Lee was very professional and updates on eta all the way. Quick response and boiler working like new
keith F.
Fast and efficient service. Problem diagnosed and resolved. Covid safe.
Joy E.
The engineer was punctual ,polite and efficient .
Mark B.
Mitil P.
Carried out repair relatively quickly
Mark P.
Terrie L.
The team have done really an amazing work at my house!Thank you Mr Lee.
Lina A.
Hello, I am Fadi. The team came to my house to replace the boiler. They did a wonderful and professional job for the boiler. I thank Mr. Lee for this work. We wish you continued success and progress.
Fadi A.
Was extremely helpful and explained what needed doing and was honest about what I needed to consider. Once he had finished and I messaged with an enquiry my engineer offered to come back and have a look. They sent a follow up message to ensure everything was still working and to check it was ok. Would definitely use again.
Sarah L.
Amazing service and repair, thank you Lee and team! You were professional and did a fantastic job and the repair has made a world of difference!! I can highly recommend!
Graham P.
Contacted Heatsy as they were recommended via Local Heroes website and every contact was positive - boiler was diagnosed as requiring replacement which was all carried out within days of diagnosing - Lee kept to promise to replace boiler within two days and completed the job. All relevant paper work and certificates were issued. Very impressed.
Steve H
Having had a bad experience with a well known Plumbing company who didn't deliver and really ripped me off I was recommended Heatsy by my builder and I'm so glad I was. Reliable professional and importantly honest I have used them a number of times in the past few months and service has remained consistent at all times. I'd recommend to anyone.
Liz C.
Heatsy installed a new heating system for me in Hampstead.I was particularly impressed with the survey, after 3 engineers telling me I needed a combi without asking me any questions the guy from Heatsy was the first one who asked me what me and my family needed which, it turns out was NOT a combi.We now have Vaillant boiler and water tank with an outdoor sensor, the engineer was very knowledgeable about energy efficiency and which controls would benefit us the most.I'm extremely impressed and would highly recommend.
natasha H.
See our video reviews

Emergency Purley Boiler Repairs When You Need Them!

A boiler breakdown can be a stressful experience for anyone. Not only do you need to deal with the shock of a cold shower, the prospect of taking a day off work, and sending the kids to school unwashed. But then there’s finding a reliable contractor, trying to fit in a time around their schedule, and the worry that you might have just invited a cowboy into your family home.

We understand your concerns. We are trusted Gas Safe Registered heating engineers with tons of 5 star reviews. Proudly serving the Purley community 24 hours a day, seven days a week.

See exactly what happens when Heatsy repair your boiler



Check this before you call

Before calling a heating engineer, you can do a few quick checks to see if the problem is something you can rectify yourself. After all, your time is valuable, and there are certainly better things you could be doing with it than waiting around for a gas engineer who isn’t needed.

  1. Do you have gas? No, it’s not a trick question. We get quite a few call-outs to people who have forgotten to top up the meter or hung something on the handle, and it has fallen to the closed position. Try the cooker or a gas fire to see if they’re working, if not, check your meter, then call your gas supplier.
  2. Is the boiler pressure OK? Another regular call-out that doesn’t require a gas engineer to attend is boilers with low pressure. There should be a gauge on the front of the boiler or near your hot water cylinder if you have one. The needle on the gauge should be between 10 - 12 O’clock. If it’s dropped to 9 O’clock, you’ll need to top the pressure up. There are too many ways to explain here, but the booklet left when the boiler was installed will have all the information.
  3. Is there air in the system? It doesn’t take much air in the system to cause havoc with the boiler. It could be noisy, intermittently overheating, or just random radiators not heating. Check a few, particularly at the top of the house, if they’re cold at the top but hot at the bottom, try bleeding them and see if the boiler kicks in.
  4. Is there power to the boiler? If the display is completely dead, try checking the fuse in the spur. If that’s OK, have a look on your main consumer unit to see if any of the switches are pointing down. If they are, try to flick them back up and see if the boiler starts.
  5. Have you tried to reset the boiler? Sometimes, just like on our phones, something on the control chip can go a little haywire and they need to be reset. Who knows why? One of life’s mysteries, but if it works, it could save you a ton of time.


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Discover higher standards

Our boiler repair engineers are trained and accredited by the two leading names in heating, Viessmann and Vaillant. That means we’ve been trained to a higher standard than most and continually maintain a level of service that’s guaranteed to fill you with confidence.

Heatsy are local and reliable manufacturer trained and approved boiler repair engineers with a first-time fix rate of over 95% and 5 star reviews to back us up.

We have experience repairing all types of boilers, including Condensing boilers, Combi boilers, System boilers, traditional boilers, back boilers, new boilers, and old boilers.

We’ve repaired every kind of fault including, no hot water, no central heating, cold radiators, noisy boiler, noisy radiators, intermittent faults, partial heating, fluctuating hot water, electrical faults, and fuse tripping.

We can repair every kind of fault on every type of boiler, every day of the week! So, if you have any of these faults or any other problem with your heating and hot water boiler, Heatsy will be able to fix it.

We serve all Croydon areas, including:

Addington, Addiscombe, Ashburton, Beddington, Broad Green, Coombe, Hamsey Green, Kenley, New Addington, Norbury, Norwood, Pollards Hill, Purley, Selhurst, Selsdon, South Croydon, Thornton Heath, Upper Norwood, Woodcote, Woodside, Whyteleafe.


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Guaranteed Value

Our boiler repair rates – clear and simple value for your money.


The Heatsy Promise

"We promise to always give 100% in our efforts to help you in your time of need, to never take advantage, overcharge or give you unnecessary advice.

Should you ever have a query about the service you have received, the price you were quoted, or the work we have completed, we promise to treat the situation with the seriousness it warrants and give you the dignity, respect, and honesty you deserve."
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Can my plumber fix my boiler?

Anyone who works on gas in England and Wales must be on the Gas Safe register, formally CORGI. If your plumber is also a Gas Safe registered heating engineer, then yes, they can work on your boiler.

My boiler is over 10 years old. Can you still get parts?

Absolutely yes! We go to so many jobs where the customer tells us the last guy told them the boiler needs to be replaced due to the age. Unfortunately, it’s a widespread pressure tactic used in our industry. We have built up a network of suppliers for both new and reconditioned boiler spares, so even if your boiler is 25 years old, we might still be able to get the parts.

My CO alarm is sounding. What should I do?

If your CO alarm is making a constant alert, turn your gas appliances off, open the doors and windows, and call a gas engineer immediately. If anyone in the house has a headache or feels sick, go outside to fresh air directly and wait for the gas engineer.

How long should a boiler repair take?

Most faults should take an experienced engineer no more than an hour to diagnose and then another hour to fit the parts if needed.

What Do Heatsy Do?

You know that feeling of waking up to a cold house, finding out the boilers broken, and the dread of having to face an ice-cold shower on a wintry Monday morning?

Well, we fix that.

We help to make your life more comfortable by giving you a hassle-free boiler repair service for a reasonable price with proven results that are guaranteed to last. In fact, we've got tons of 5-star reviews from our other happy customers.

All Heatsy boiler repair engineers have at least 5 years of experience in the heating industry.

Most of our boiler repairs come with an iron-clad 12-month guarantee.

Boiler repairs start from just £80+vat, and if we can repair the fault within 30 minutes without any parts, then that’s all you’ll pay.

If any parts are needed, we’ll often be able to save you money by offering you the option of using reconditioned parts with a 12-month guarantee from the network of suppliers we’ve built up over time.

We offer a 24 hours a day, 7 days a week emergency boiler repair service to Purley.

If you need your boiler or heating system repaired, contact us now on:

Areas of Purley we serve:

CR2, CR5, CR8

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