Boiler Repair

Fast, Reliable Boiler Repairs
Same Day, 5 star rated, 24/7 local boiler repairs are available to you now.
Want to say thank you to Heatsy and Lee for getting my boiler back up and running. Service was quick, efficient and professional. I was kept up to date throughout. Thank you
seb N.
Brilliant service. I booked my boiler repair online, received great communication and confirmation of my appointment. I got a text telling me the engineer was on route about 30 minutes before he arrived, he kept me informed about what was going on and after I agreed the price he fixed the boiler in one visit. You really do get what you pay for, I’ll be using them again, not too soon hopefully.
Sue H.
Daniel B.
Ist annual service for gas boiler. Thorough, conscientious engineer. Clear explanations to queries.Paperwork all correct.Will certainly use again
Jon M.
Great service
H B.
Prompt, professional and excellent info
Arabella C.
Called up in the morning as my boiler wasn't working. Despite the engineers van being broken into, he still said he would come out as my 1 year old was in the house.The engineer Lee turned up on time and was a very genuine guy, very helpful and happy to answer any questions about the system.Even though he was unable to fix the problem on the visit to provide heating, he left and returned with some electric heaters for the house free of charge!Turns out I may need a new heating system too which I'll gladly get installed through this company!
Lee H.
Excellent customer care, polite and helpful engineer, clear estimate with regular updates. Would highly recommend this company-backed by British Gas guarantee on all work.
barbara H.
I would highly recommend this company to anyone. Their engineer was prompt, extremely hard-working, friendly and professional.All rubbish plus packaging for new boiler promptly taken away, leaving the area in which it was temporarily placed cleaner than it was before! A truly hassle-free experience.
Paul D.
Lee from Heatsy was brilliant, responded in quick time and alot cheaper then other major companies. Not only did he find the fault with my boiler he was able fix it quickly. Will definitely recommend to my friends
Jonathan H.
Amazing friendly, efficient service at a very fair price. I called Heatsy to supply and fit a new wireless room thermostat and heating control unit at a rental property after being quoted an extortionate amount by another company. Job was finished within 3 hours of initial call. Happy tenant and almost half the cost of what I was quoted previously. Would highly recommend.
Denise T.
Quick service even on a Saturday. Temp fix followed up by speedy full fix at a reasonable cost. Will definitely use again.
Ella M.
Lee and his team replaced our boiler and I would highly recommend Heatsy to anyone. They were professional, courteous and very punctual. Lee is very responsive to our enquiries and he explains everything clearly. Heatsy offers fantastic customer service as Lee kept checking with us to make sure everything works properly after the installation. We are very happy with their service and we’re looking forward to having Lee back next year to service our boiler.
Cecilia L.
Ivanka N.
Great customer service, very reasonably priced, clean and tidy workmanship. Recommended
Nadine T
Very helpful & friendly service, very good rates also.
Linda W.
Fantastic customer service with a range of options and fair, transparent prices. We were kept well informed at all times and the team was very polite, tidy and considerate. Even after the boiler was installed, we had a post-installation checkup to make sure all was perfect! Have had two boilers in other properties installed and this was by far a quality and fair service above all!
Karen R.
I would highly recommend Heatsy to anyone looking for a boiler service. Lee arrived promptly and carried out a thorough inspection of our boiler. He recommended a few problems that needed fixing (new flue, magnetic filter and system flush etc).I then rescheduled an appointment with Heatsy to carry out the recommended work. Lee arrived on time each day, kept me informed of his progress, he was very tidy and finished the work within the scheduled time frame. He was also very accommodating and installed a thermostat at short notice.Since the service, my boiler is working more efficiently and my home is heated in no time. They also sent me a follow up email to make sure everything was working ok. Their service was first class through out. I am a very happy customer and will definitely use them again.
Fiona C.
Great response.. Professional work.. Good communication
Andrew D.
Lee was very professional and updates on eta all the way. Quick response and boiler working like new
keith F.
Fast and efficient service. Problem diagnosed and resolved. Covid safe.
Joy E.
The engineer was punctual ,polite and efficient .
Mark B.
Mitil P.
Carried out repair relatively quickly
Mark P.
Terrie L.
The team have done really an amazing work at my house!Thank you Mr Lee.
Lina A.
Hello, I am Fadi. The team came to my house to replace the boiler. They did a wonderful and professional job for the boiler. I thank Mr. Lee for this work. We wish you continued success and progress.
Fadi A.
Was extremely helpful and explained what needed doing and was honest about what I needed to consider. Once he had finished and I messaged with an enquiry my engineer offered to come back and have a look. They sent a follow up message to ensure everything was still working and to check it was ok. Would definitely use again.
Sarah L.
Amazing service and repair, thank you Lee and team! You were professional and did a fantastic job and the repair has made a world of difference!! I can highly recommend!
Graham P.
Contacted Heatsy as they were recommended via Local Heroes website and every contact was positive - boiler was diagnosed as requiring replacement which was all carried out within days of diagnosing - Lee kept to promise to replace boiler within two days and completed the job. All relevant paper work and certificates were issued. Very impressed.
Steve H
Having had a bad experience with a well known Plumbing company who didn't deliver and really ripped me off I was recommended Heatsy by my builder and I'm so glad I was. Reliable professional and importantly honest I have used them a number of times in the past few months and service has remained consistent at all times. I'd recommend to anyone.
Liz C.
Heatsy installed a new heating system for me in Hampstead.I was particularly impressed with the survey, after 3 engineers telling me I needed a combi without asking me any questions the guy from Heatsy was the first one who asked me what me and my family needed which, it turns out was NOT a combi.We now have Vaillant boiler and water tank with an outdoor sensor, the engineer was very knowledgeable about energy efficiency and which controls would benefit us the most.I'm extremely impressed and would highly recommend.
natasha H.
See our video reviews
Name: Mrs. Washington
Location: Croydon
Problem: No Heating or Hot Water for Over 3 Weeks
Solution: Heatsy Repaired Her Boiler in An Hour



Meet Mrs. Washington

Mrs. Washington was a customer for a well-known national energy company that also offers home insurance contracts for your boiler and heating system.

One day she woke up to find her bath was cold, and her boiler was broken. So, she called her service provider, who said they would send an engineer to repair her boiler in about a week!

Feeling like there was no other option, she reluctantly agreed to wait. Finally, after a week of wearing jumpers and taking cold baths, the engineer arrived.

He said he had repaired the boiler, and everything was working fine. Then, about an hour later, when Mrs. Washington went to do her dishes, she was greeted by the all too familiar red flashing light on the front of her boiler and ice-cold water flowing from the hot tap.

Mrs. Washington immediately called her service provider and was told by an “unpleasant lady” that she would need to wait another week before they could send another engineer to repair her boiler. Feeling desperate, again, she agreed to wait.

The second engineer arrived and, after an hour of diagnostics, said he needed to order a part. Unfortunately, due to the boiler’s age, it would be at least another week before he would be able to come back and repair her boiler.

Four days later, Mrs. Washington received a call from her service provider to say that they would not be able to make the appointment, and she had been rescheduled for another two weeks.

“It was like they couldn’t care less if I froze or anything.”

Her appointment was delayed a further two times before her son came to visit.

Outraged at the complete lack of compassion towards his mothers’ situation and worried for her health, he called the service company himself, only to be greeted with more of the ‘unpleasantness’ Mrs. Washington had received.

Feeling like enough was enough, Mr. Washington went straight to his phone, opened Google, and searched Boiler Repair Croydon, where he found Heatsy.

Logging the call as an emergency meant we could respond quickly, and Lee was at the property within two hours of us receiving the call.

After a quick diagnostics check, Lee was able to determine the fault - the fan.

Luckily an experienced engineer like Lee knew the fan was repairable, not always but often enough that it was worth a go.

Lee removed the fan, cleaned the mechanisms inside, and greased the motor and propellors. Finally, he replaced the damaged seals, re-fit the fan, and tested.

The time between Lee arriving and Mrs. Washington having a hot bath - less than an hour!

The length of time it took Heatsy to repair the boiler, from the initial contact to Mr’s Washington running a hot bath, was just under three hours, compared to three weeks, and the boiler still being broken.

“I couldn’t believe they left mum without anything for over three weeks. If I weren’t so concerned, I would have been furious!”


Book Now

See what Mrs. Washington had to say about Heatsy’s boiler repair Croydon service

Heatsy are a team of local heating engineers who cover all of Croydon. From Kenley to Crystal Palace and Purley to Shirley, we offer a fast, reliable boiler repair service with proven results that are guaranteed to last.

All our engineers live within an hour of where they work. The communities we serve are not our customers, you’re our friends and neighbours, and we’ll work as hard as we can to make sure it stays that way.

We have a network of local merchants, meaning we can often get reconditioned parts for older boilers. And because we’ve spent time nurturing our relationship with local suppliers, in the unlikely event that any parts do fail within the warranty period, we’ll be able to return them on your behalf.

To book an emergency boiler in Croydon today, call Heatsy now on 0207 0999 035.

Emergency Boiler Repair? Fast Efficient Service From Heatsy.

We pride ourselves on being highly responsive to emergency boiler repairs. Many of the reviews above give great feedback on the level of professional service we provide not just for boiler breakdowns but also boiler installations, fixing central heating system problems, underfloor heating repairs and a whole host of other heating service issues. 

To book an emergency boiler in Croydon today, call Heatsy now on 0207 0999 035.

Boiler Brands We Repair

We can repair a whole host of models, types and ages.  So if you have an ancient boiler or a state-of-the-art combi boiler, chances are we've repaired that model previously. We are highly experienced in fault finding, boiler servicing, boiler installations for all of these brands:

Need boiler servicing or boiler installation?

We're experts in all aspects of heating and boiler services including boiler installations and boiler servicing as well as repairs. Find out more about our heating services including boiler servicing process and boiler installation expertise in the Croydon area on our Croydon boiler servicing and our Croydon boiler installation pages.

Require boiler repair or boiler service further afield?

We serve the whole of south east London and south London and can help you with your central heating repairs, gas boilers difficulties. In fact, our heating service and plumbing services and can cover most aspects for homeowners and also for landlords including the issuing of landlord gas safety certificates. 

Contact us now for a quote