We understand the pain and frustration caused by working with a heating contractor who can’t answer the phone when you need them, doesn’t work weekends or evenings, and leaves you waiting days for quotes and certificates that you need now.

Unreliable, unreachable, and unprofessional contractors make you look amateurish to your tenants and colleagues, waste money in unproductive hours trying to chase them down for simple tasks, and most importantly lose time that you’ll never get back chasing things that should be done automatically.

At Heatsy we offer a 24/7 emergency boiler repair service with staffed phone lines and digital certificates and job reports sent directly from site.

If you have an emergency, you can call us on (0)2070 999 035 and we’ll aim to get someone out within the hour. If you’re on the move, you can text or WhatsApp the details and we’ll book the appointment for you or if it’s less urgent you can book the next available appointment online.

You’ll get a confirmation email to let you know the appointments been secured and updates throughout to keep you fully informed of what’s going on.

Already get enough mail to your inbox, no problem, let us know and we’ll adjust the amount of help we offer.

You’re completely in control of how much we do to help you to manage your rental portfolio.

Tenants can call us directly day or night to report issues, or we can set a rule that all visits need to be authorised by you.

We can set a pre-authorised cost limit for each job or quote you directly from site on every visit.

We can send you service reminders for each property when the gas certificate is due to expire or wait for you to book the appointment yourself.

All Heatsy engineers are experienced Gas Safe registered heating professionals with annual DBS checks to protect you and your tenants.

We’re qualified and competent to work on all domestic heating appliances and accredited by Viessmann and Vaillant.

We’re Part P trained for minor domestic electrical work, like rewiring a heating system and, in the unlikely event, it’s needed we’re fully insured up to £5m for accidental damages.