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Reviews

Want to say thank you to Heatsy and Lee for getting my boiler back up and running. Service was quick, efficient and professional. I was kept up to date throughout. Thank you
seb N.
1714211663
Brilliant service. I booked my boiler repair online, received great communication and confirmation of my appointment. I got a text telling me the engineer was on route about 30 minutes before he arrived, he kept me informed about what was going on and after I agreed the price he fixed the boiler in one visit. You really do get what you pay for, I’ll be using them again, not too soon hopefully.
Sue H.
1708528189
Daniel B.
1689148391
Ist annual service for gas boiler. Thorough, conscientious engineer. Clear explanations to queries.Paperwork all correct.Will certainly use again
Jon M.
1679493547
Great service
H B.
1679487080
Prompt, professional and excellent info
Arabella C.
1676883742
Called up in the morning as my boiler wasn't working. Despite the engineers van being broken into, he still said he would come out as my 1 year old was in the house.The engineer Lee turned up on time and was a very genuine guy, very helpful and happy to answer any questions about the system.Even though he was unable to fix the problem on the visit to provide heating, he left and returned with some electric heaters for the house free of charge!Turns out I may need a new heating system too which I'll gladly get installed through this company!
Lee H.
1668695052
Excellent customer care, polite and helpful engineer, clear estimate with regular updates. Would highly recommend this company-backed by British Gas guarantee on all work.
barbara H.
1668605090
I would highly recommend this company to anyone. Their engineer was prompt, extremely hard-working, friendly and professional.All rubbish plus packaging for new boiler promptly taken away, leaving the area in which it was temporarily placed cleaner than it was before! A truly hassle-free experience.
Paul D.
1664535237
Lee from Heatsy was brilliant, responded in quick time and alot cheaper then other major companies. Not only did he find the fault with my boiler he was able fix it quickly. Will definitely recommend to my friends
Jonathan H.
1643467299
Amazing friendly, efficient service at a very fair price. I called Heatsy to supply and fit a new wireless room thermostat and heating control unit at a rental property after being quoted an extortionate amount by another company. Job was finished within 3 hours of initial call. Happy tenant and almost half the cost of what I was quoted previously. Would highly recommend.
Denise T.
1642635980
Quick service even on a Saturday. Temp fix followed up by speedy full fix at a reasonable cost. Will definitely use again.
Ella M.
1641909999
Lee and his team replaced our boiler and I would highly recommend Heatsy to anyone. They were professional, courteous and very punctual. Lee is very responsive to our enquiries and he explains everything clearly. Heatsy offers fantastic customer service as Lee kept checking with us to make sure everything works properly after the installation. We are very happy with their service and we’re looking forward to having Lee back next year to service our boiler.
Cecilia L.
1639502459
Ivanka N.
1637940789
Great customer service, very reasonably priced, clean and tidy workmanship. Recommended
A C
1637588152
Nadine T
1634665134
Very helpful & friendly service, very good rates also.
Linda W.
1633336384
Fantastic customer service with a range of options and fair, transparent prices. We were kept well informed at all times and the team was very polite, tidy and considerate. Even after the boiler was installed, we had a post-installation checkup to make sure all was perfect! Have had two boilers in other properties installed and this was by far a quality and fair service above all!
Karen R.
1626776347
I would highly recommend Heatsy to anyone looking for a boiler service. Lee arrived promptly and carried out a thorough inspection of our boiler. He recommended a few problems that needed fixing (new flue, magnetic filter and system flush etc).I then rescheduled an appointment with Heatsy to carry out the recommended work. Lee arrived on time each day, kept me informed of his progress, he was very tidy and finished the work within the scheduled time frame. He was also very accommodating and installed a thermostat at short notice.Since the service, my boiler is working more efficiently and my home is heated in no time. They also sent me a follow up email to make sure everything was working ok. Their service was first class through out. I am a very happy customer and will definitely use them again.
Fiona C.
1620602912
Great response.. Professional work.. Good communication
Andrew D.
1618238797
Lee was very professional and updates on eta all the way. Quick response and boiler working like new
keith F.
1617712224
Fast and efficient service. Problem diagnosed and resolved. Covid safe.
Joy E.
1615674735
The engineer was punctual ,polite and efficient .
Mark B.
1615310589
Mitil P.
1615281552
Carried out repair relatively quickly
Mark P.
1615054493
Terrie L.
1614846931
The team have done really an amazing work at my house!Thank you Mr Lee.
Lina A.
1614418280
Hello, I am Fadi. The team came to my house to replace the boiler. They did a wonderful and professional job for the boiler. I thank Mr. Lee for this work. We wish you continued success and progress.
Fadi A.
1614415231
Was extremely helpful and explained what needed doing and was honest about what I needed to consider. Once he had finished and I messaged with an enquiry my engineer offered to come back and have a look. They sent a follow up message to ensure everything was still working and to check it was ok. Would definitely use again.
Sarah L.
1614368796
Amazing service and repair, thank you Lee and team! You were professional and did a fantastic job and the repair has made a world of difference!! I can highly recommend!
Graham P.
1608382413
Contacted Heatsy as they were recommended via Local Heroes website and every contact was positive - boiler was diagnosed as requiring replacement which was all carried out within days of diagnosing - Lee kept to promise to replace boiler within two days and completed the job. All relevant paper work and certificates were issued. Very impressed.
Steve H
1607286883
D B
1607197096
Having had a bad experience with a well known Plumbing company who didn't deliver and really ripped me off I was recommended Heatsy by my builder and I'm so glad I was. Reliable professional and importantly honest I have used them a number of times in the past few months and service has remained consistent at all times. I'd recommend to anyone.
Liz C.
1596191492
Heatsy installed a new heating system for me in Hampstead.I was particularly impressed with the survey, after 3 engineers telling me I needed a combi without asking me any questions the guy from Heatsy was the first one who asked me what me and my family needed which, it turns out was NOT a combi.We now have Vaillant boiler and water tank with an outdoor sensor, the engineer was very knowledgeable about energy efficiency and which controls would benefit us the most.I'm extremely impressed and would highly recommend.
natasha H.
1594403573
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